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General note and mandatory information

Designation of the responsible body


The responsible body for data processing on this website is:


Aframa Sika

Karen Peprah-Gyamfi

Volkardeyer Str. 19
40878 Ratingen, Germany

The responsible body decides, alone or in concert with others, on the purposes and means of processing personal data (such as names, contact details, etc.).


Revocation of your consent to data processing

Some processes of data processing are only possible with your express consent. A revocation of your already given consent is possible at any time. For the revocation, an informal message by e-mail is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.


Right to complain to the responsible authority

As the person affected in the event of a breach of data protection law, you have a right of appeal to the responsible supervisory authority. The responsible supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which the headquarters of our company is located. The following link provides a list of data protection officers and their contact details:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data, that we process on the basis of your consent or in fulfilment of a contract automatically, handed to you or to third parties. The provision is made in a machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent that is technically feasible.


Right to information, correction, blocking, deletion

You have the right at any time within the scope of the applicable legal provisions to receive information about your stored personal data, source of the data, their recipients and the purpose of the data processing free of charge and, if necessary, a right to correct, block or delete this data. In this regard and to further questions on the subject of personal data, you can always contact us via the contact options listed in the legal notice.


SSL or TLS encryption


For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses an SSL or TLS encryption. Thus, data that you submit via this website, is not readable for third parties. You will recognize an encrypted connection by the “https: //” address bar of your browser and the lock icon in the browser bar.



Server log files

In the server log files, the website provider automatically collects and stores information that your browser automatically sends to us. These are:

  • Visited pages on our domain
  • Date and time of the server request
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • IP address

There is no merging of this data with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

Data transmission at the conclusion of the contract for the sale of goods and goods

Personal data will only be transmitted to third parties if there is a need in the context of the contract. Third parties may be, for example, payment service providers or logistics companies. A further transmission of data does not take place or only if you have expressly consented to this.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

Registration on this website

To use certain features, you can register on our website. The transmitted data serves exclusively for the purpose of the use of the respective offer or service. All compulsory information requested during registration must be given in full. Otherwise we will reject the registration.

In case of important changes, for technical reasons for example, we will inform you by e-mail. The e-mail will be sent to the address given when registering.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. GPDR). A revocation of your already given consent is possible at any time. For the revocation, an informal message by e-mail is sufficient. The legality of already completed data processing remains unaffected by the revocation.

We store the data collected during registration during the period you are registered on our website. Your data will be deleted should you cancel your registration. Legal retention periods remain unaffected.

Contact form

Data submitted via the contact form, including your contact details, will be stored to process your request or to be available for follow-up questions. A transmission of this data will not take place without your consent.

The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. GDPR). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.


Data submitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or there is no longer a need to retain your data. Mandatory statutory provisions – especially retention periods – remain unaffected.

Newsletter data

To send our newsletter, we need an e-mail address from you. Verification of the specified e-mail address is necessary, and the receipt of the newsletter is to be agreed. Supplementary data are not collected or are voluntary. The use of the data takes place exclusively for the dispatch of the newsletter.

The data provided in the newsletter registration is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). A revocation of your already given consent is possible at any time. For the revocationna informal notification by e-mail is sufficient or you can unsubscribe via the “unsubscribe” link in the newsletter. The legality of already completed data processing operations remain unaffected by the revocation.

Data entered to set up the subscription will be deleted in the event of cancellation. If this data has been sent to us for other purposes and elsewhere, it will remain with us.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offer more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are automatically deleted after the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognise you when you return our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. The deactivation of cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), takes place on the basis of Art. 6 para. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically flawless and smooth delivery of our services. If other cookies are set (for example, for analysis functions), they will be treated separately in this privacy policy.

Google Analytics

Our website uses functions of the web analytics service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and allows analysis of website usage. Information generated by cookies about your use of our website will be sent to a Google server and stored there. Server location is usually the US.

Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behaviour in order to optimise our website and possibly also advertising.



IP anonymisation

We use Google Analytics in conjunction with the IP anonymisation feature. It warrants that Google will shorten your IP address within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area before being sent to the US. There may be exceptions where Google transmits and truncates the full IP address on a server in the United States. On our behalf, Google will use this information on your use of the website to report on site activity and to provide us with other services related to website activity and internet usage. There is no merging of the transmitted IP address by Google Analytics with other data held by Google.

Browser plugin

The setting of cookies through your web browser can be prevented. However, some features of our website may be restricted. Likewise, you may prevent the collecting of data regarding your website usage, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: disable Google Analytics.

For details on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

To fully comply with legal data protection requirements, we have entered into a contract processing agreement with Google.

Demographics in Google Analytics

Our website uses the demographics feature of Google Analytics. It can be used to generate reports that contain statements on the age, gender and interests of the site visitors. These data are from interest-based advertising from Google as well as from third-party visitor data. An assignment of the data to a specific person is not possible. You can disable this feature at any time. This is possible through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection“.

WooCommerce


We collect information about you during the ordering process in our shop.

What we collect and store

As you visit our website, we record:

  • Featured Products: Here are some products you have recently viewed.
  • Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs
  • Shipping address: We will ask you to indicate this, for example, to determine the shipping costs before you place an order and to be able to send you the order.
  • We also use cookies to track the content of your shopping cart while you visit our website.


When you shop with us, we will ask you to provide information such as your name, billing and shipping address, e-mail address and phone number, credit card details / payment details, and optional account information such as username and password. We use this information for the following purposes:

  • Sending information about your account and order
  • Answer to your inquiries, including refunds and complaints
  • Processing of payment transactions and prevention of fraud
  • Set up your account for our shop
  • Compliance with all legal obligations, such as tax calculation
  • Improvement of our shop offers
  • Send marketing messages if you would like to receive them

When you create an account with us, we’ll store your name, address, email address and phone number. This information will be used in future orders to complete the payment information.

We usually store information about you as long as we need it for the purpose of collection and usage and are legally required to store it. For example, we store order information for 10 years for tax and billing reasons. This includes your name, your e-mail address and your billing and shipping address.

We also save comments or ratings if you decide to leave them.

Who from our team has access

Members of our team have access to the information you provide to us. For example, both administrators and shop managers can access:

  • Ordering information such as purchased products, the time of purchase and the shipping address and
  • Customer information such as your name, e-mail address, and billing and shipping information.
  • Our team members have access to this information to process orders, refund, and assist you.

What we share with others

We share information with third parties that help us to offer you our orders and services. For example, DHL and PayPal.

Payments

We accept payments with PayPal. During the payment process some of your data will be passed on to PayPal. Only information required to process or execute the payment, such as the total purchase price and payment information, is passed on.

Here you can see the PayPal Privacy Policy.





WPML

WPML uses cookies to determine the current language of the visitor, the language last visited and the language of the users who have logged in.

WooCommerce Multilingual

WooCommerce Multilingual uses cookies to understand the information in the shopping cart when using languages ​​in domains and to transfer data between domains.

WooCommerce Multilingual also uses cookies to identify the language and currency of each customer’s order and the language of the reports produced by WooCommerce. WooCommerce Multilingual extends these reports by adding currency information.

Matomo (formerly Piwik)


Our website uses the web analysis service Matomo. Matomo is an open source solution.

Matomo uses “cookies.” These are small text files that your web browser stores on your device and that allow analysis of website usage. Information generated by means of cookie about the use of our website are stored on our server. Before storing, your IP address will be anonymised.

Cookies from Matomo remain on your device until you delete them.

Matomo cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the anonymous analysis of user behaviour, to optimise both our website and possibly also advertising.

There is no transfer of the information stored in the Matomo cookie about the use of this website. The setting of cookies through your web browser can be prevented. However, some features of our website may be restricted.

Here you can deactivate the storage and use of your data. Your browser sets an opt-out cookie, which prevents the storage of Matomo usage data. If you delete your cookies, the Matomo opt-out cookie will also be removed. When you re-visit our website, the opt-out cookie to stop the storage and use of your data will have to be set again.

PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you entered will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). A revocation of your already given consent is possible at any time.

Past data processing operations remain in effect when revoked.




Twitter plugin

Our website uses features of the service Twitter. Provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States.

When using Twitter and the “Re-Tweet” function, websites you visit are linked to your Twitter account and published in your Twitter feed. In doing so, data is transmitted to Twitter. We have no knowledge about the content of the submitted data and the use of this data by Twitter. For details, see the privacy policy of Twitter: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

Pinterest plugin

Our website uses functions of the social network Pinterest. Provider is Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA.

When you call up a page with features from Pinterest, your browser connects directly to the Pinterest servers. Log data is transmitted to the servers of Pinterest. Location of the servers are in the USA. The log data may include your IP address, websites visited, browser type and settings, date and time of the request, your use of Pinterest, and cookies.

For details, see the privacy policy of Pinterest: https://about.pinterest.com/privacy-policy.

Google AdSense

Our website uses Google AdSense. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google AdSense is used for the integration of advertisements and cookies. Cookies are small text files that your web browser stores on your device to analyse the use of the website. Google AdSense also uses web beacons. Web beacons are invisible graphics that allow an analysis of visitor traffic on our website.

Information generated by cookies and web beacons is transmitted to and stored by Google’s servers. Server location is the USA. Google may pass this information on to contractors. However, your IP address will not be merged by Google with other data you have stored.

The storage of AdSense cookies is based on Art. 6 para. 1 lit. f GDPR. We as website operators have a legitimate interest in analysing user behaviour in order to optimise our website and advertising.

With a modern web browser, you can monitor, restrict and prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website. By using our website you consent to the processing of data about you by Google in the manner described above and the purpose previously named.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad served by Google, a cookie will be set for conversion tracking. Cookies are small text files which your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for personal identification of users. Through the cookie, Google and we can recognize that you clicked on an ad and have been redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords client websites. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking. Adwords customers see how many people clicked on their ad and were redirected to pages with conversion tracking tags. However, AdWords customers are not provided with information that allows them to personally identify users. If you do not want to participate in tracking, you can object to the ussae. Here is the conversion cookie in the user settings of the browser to disable. This way, there is no inclusion in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f GDPR. We as website operators have a legitimate interest in analysing user behaviour in order to optimize our website and advertising.

For details about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.com/policies/privacy/.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website.

Google Web Fonts

Our website uses web fonts from Google. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using these web fonts, we will be able to present you with the desired presentation of our website, regardless of which fonts are available to you locally. This is done by retrieving the Google Web fonts from a Google server in the US and then sharing your data with Google. This concerncs your IP address and which page you visited. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.

Google is certified for the EU-US Data Privacy Convention “Privacy Shield”. This privacy agreement aims to ensure compliance with the level of data protection in the EU.

For details about Google Web fonts, see: https://www.google.com/fonts#AboutPlace:about and more information in Google’s Privacy Policy: https://policies.google.com/privacy/partners?hl=en

Source: Privacy Configurator of mein-datenschutzbeauftragter.de


Who we are

The address of our website is: https://aframa-sika.com.

What personal information we collect and why we collect it

Comments

When visitors write comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and the user-agent string (which identifies the browser) to help detect spam.


From your email address, you can create an anonymous string (called a hash) and submit it to the Gravatar service to see if you’re using it. The privacy policy of the Gravatar service can be found here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible in the context of your comment.

Media

If you are a registered user and are uploading photos to this website, you should avoid uploading photos with an EXIF-GPS location. Visitors to this website could download photos stored on this website and extract their location information.

Contact forms

Cookies

When you post a comment on our website, it may be consent to save your name, email address and website in cookies. This is a convenience feature, so you do not have to re-enter all this data if you write another comment. These cookies are stored for one year.

If you have an account and sign up for this site, we will set a temporary cookie to see if your browser accepts cookies. This cookie contains no personal information and will be discarded when you close your browser.

When you sign in, we will set up some cookies to store your login and viewing options. Log-in cookies expire after two days and cookies for display options after one year. If you select “Stay signed in” when signing up, your registration will be maintained for two weeks. Logging out of your account will delete the login cookies.

When you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal information and only refers to the post ID of the item you have just edited. The cookie expires after one day.

Embedded content from other websites

Posts on this site may contain embedded content (eg videos, pictures, posts, etc.). Embedded content from other websites behave just as if the visitor had visited the other website.

These sites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to this site.

Analysis services

How long we save your data

If you write a comment, it will be stored indefinitely, including metadata. That way, we can automatically detect and approve follow-up comments instead of keeping them in a moderation queue.

For users who register on our website, we also store the personal information they provide in their user profiles. All users can view, modify or delete their personal information at any time (the username cannot be changed). Site administrators can also view and change this information.



What rights do you have to your data?

If you have an account on this website or have written comments, you may request that we export your personal information, including any data you have provided to us. In addition, you may request the deletion of any personal information we have stored about you. This does not include the data we need to retain for administrative, legal or security-related purposes.

Where we send your data

Visitor comments may be examined by an automated spam detection service.

MailPoet newsletters and e-mails

If you subscribe to our newsletter or are a member of our website (you can sign up) or have purchased on our website, there is a high chance that you will receive emails from us.

We will only send you emails if you have consented to them or if they concern the services we have offered you.

To send you e-mails, we use the name and the e-mail address you have given us. Our website records the IP address you used when registering for the service to prevent misuse.

The website can send e-mails via the MailPoet Sending Service. This service allows us to record openings and clicks on our emails. We use this information to improve the content of our newsletters.

Apart from the e-mail address, no identifiable information is recorded outside this website.