You have the right to withdraw from this contract within fourteen (14) days without stating any reason.
The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Aframa Sika, Karen Peprah-Gyamfi, Abteihofstr. 3, 40221 Düsseldorf, Germany, Tel No. +49 174/1674680 email: firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post or e-mail) about your decision to withdraw from this contract.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the withdrawal
If you withdraw from this agreement, all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favourable standard delivery we offer) have to be repaid immediately by us and at the latest within fourteen days from the date on which the notification of your withdrawal of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged a fee for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the withdrawal of this contract. EXCEPTION: We ask that you do not send back cloth masks for hygienic reasons. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You must only pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Source: Anwalt Metzler